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Phone Assistant BCN

AI receptionist in Barcelona Your business phone, always answered.

We build AI voice assistants that answer every call, book your reservations and appointments end to end, and hand what's urgent to your team. They speak Catalan, Spanish and English — at any hour.

Trusted by Restaurant Teresa Carles and Uros Associats · Barcelona.

Call in progress

Assistant · Phone Assistant

Hola, voldria reservar taula per a quatre dissabte.

És clar. Dissabte a les 21 h tenim taula per a quatre. La confirmo?

Sí, perfecte. Gràcies!

Reserva confirmada
Customer stories

“The phone stopped being an interruption. The assistant takes bookings while we're on the floor, and only passes on what truly needs an answer from us.”

TC

Restaurant Teresa Carles

Vegetarian cuisine · Barcelona

“Calls no longer pile up at reception. The assistant books appointments end to end and, when a call is urgent, it puts it straight through to us. Our team gains time for the patient in front of them.”

UA

Uros Associats

Urology · Barcelona

100%
of calls answered
3
languages, no extra staff
24/7
available, even after hours

How would it work for your business?

How it works

Up and running in three steps, on the number you already have.

Nothing complicated to install. We handle the setup and you stay in control.

  1. 01

    We learn your business

    Together we define how your assistant answers: tone, languages, opening hours, what it books and what it hands over to your team.

  2. 02

    We set up and connect

    We integrate your calendar and your booking or appointment systems, and test every flow with real calls before going live.

  3. 03

    Answering from day one

    Your assistant answers every call, handles the routine and hands you what's urgent. You adjust whatever you want, whenever you want.

Prefer to hear it in action?

Twenty minutes, with your real use case, no strings attached.

Book a call
Capabilities

Everything a great receptionist does on the phone.

And a few things none of them can: being in three languages, on several calls, at all hours.

Never miss a call

Always answers — no waiting, no voicemail. Handles several calls at once during peak hours.

Catalan, Spanish & English

Recognises the caller's language and replies naturally in Catalan, Spanish and English. Additional languages available on request.

Available after hours

Takes bookings and appointments late at night, on holidays, or while your team is busy serving.

Live handover for urgent calls

Spots urgent calls and transfers them to your team on the spot, with the context of what the caller said.

Secure and GDPR-compliant

We handle every call and every piece of data securely and in line with the GDPR, with extra care for health data.

Integrated with your systems

Connects to your calendar and your booking or appointment systems to schedule against real availability, in real time.

Who's behind each assistant?

Why us

Behind every assistant, a team.

We design it, tune it and look after it with you. That's why it works as a natural extension of your business.

  • A dedicated team, in Barcelona

    We design, deploy and support every assistant with hands-on guidance and a single point of contact for your project.

  • Your brand, your rules

    The assistant speaks in your tone and follows your policies. You decide what it resolves, what it books and what it hands over.

  • Transparency and protected data

    Every call is logged and summarised: you always know what happened, word for word. We handle data in line with the GDPR.

  • Guided onboarding

    We set it up, connect it to your calendar and test it with you before going live.

Still have questions?

FAQ

What people ask us before they start.

Any other question? Write to us and we'll reply within 24 business hours.

What is an AI phone assistant and what does it do?

It's an AI voice system that answers your business calls the way a good receptionist would: it understands what callers need, replies naturally, handles bookings or appointments in your system and passes the calls that need it to a person. We design it, connect it and maintain it for you.

How much does an AI receptionist cost?

It depends on your call volume, languages and the integrations you need. After a 20-minute call we give you a fixed monthly price, with no lock-in and no fine print.

Is it legal for an AI to answer calls? Is it GDPR-compliant?

Yes, with transparency. EU AI rules require callers to know they are talking to an automated system, and the GDPR requires telling them how their data is processed: we help you set up that notice. We also act as data processor under a data processing agreement, and the assistant only asks for the data it needs.

Does it sound like a robot?

No. It uses natural voices in each language, short sentences and a tone we define with you, and it lets callers speak without cutting them off. We'll show you in the demo with your own use case.

What happens if it can't answer or the call is urgent?

It transfers the call to a person on your team, with the context of what the caller said. We agree with you which cases always go to a person: emergencies, complaints, large groups or anything out of the ordinary.

Does it integrate with my calendar or booking system?

Yes. We connect to your booking platform or appointment software to work with real availability: for restaurants, for example, TheFork; for clinics, the practice management software. If you use a different system, we'll look at it in the demo.

Does it speak Catalan? Which languages does it handle?

It handles Catalan, Spanish and English and detects the caller's language. Other languages are available on request.

Can I keep my number? How long does it take to go live?

You keep your usual number: we forward calls to the assistant whenever you decide — all day, after hours or when your team can't pick up. Timing depends on the integrations; before going live we test it with real calls.

Start today

Hear how your assistant would sound.

Book a 20-minute call. We'll show you a demo with your real use case — no strings attached, no jargon.