Appointments handled, urgent calls answered.
Reception is stretched and the phone won't stop. Your assistant books and reschedules appointments against your system's real availability, answers the usual questions and, when a call is urgent, puts it straight through to a person on your team. Your reception gets time back for the patient in front of them.
Call in progress
Assistant · Phone Assistant
Bon dia, voldria demanar hora amb la doctora per aquesta setmana.
I tant. Tinc un forat dijous a les 10.30. Li va bé?
Sí, perfecte.
Fet. Li enviaré un recordatori el dia abans. Que vagi bé!
Designed around how you operate.
Your assistant books appointments end to end, hands urgent calls to your team, and works connected to your system — so reception can focus on the patient in front of them.
End-to-end booking
Checks real availability, books, reschedules and confirms the appointment connected to your management system. It doesn't just take a message.
Urgent calls to a person
Spots urgent calls and transfers them to your team on the spot, with the context of what the patient needs.
Reminders, fewer no-shows
Notifies patients about their visits and offers to reschedule, cutting no-shows with no manual work.
Data protected (GDPR)
Handles health data securely and in line with the GDPR. Every call is logged and summarised.
This is how your assistant sounds.
Real everyday moments, resolved without your team dropping what they're doing.
- 01
Peak time at reception
The waiting room is full and the phone won't stop. The assistant books appointments against your real availability while your team looks after the person in front of them.
- 02
An urgent call
A patient calls with a problem that can't wait. The assistant identifies it and transfers the call to a person on your team right away.
- 03
An appointment after hours
A call at 10 pm asks for an appointment. The assistant books it in full against real availability and sends the reminder for the day before.
Less phone, better service.
Your team gets time back, and your customers always find an answer.
- Appointments handled end to end, without going through reception
- Urgent calls always reach a person
- Fewer no-shows thanks to reminders
- Health data handled in line with the GDPR
Let's bring your assistant to your clinic.
Book a call and we'll show you a demo with your real use case — no strings attached.