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Phone Assistant BCN
Clinics

Appointments handled, patients cared for.

Reception is stretched and the phone won't stop. Your assistant books and reschedules appointments against real availability, answers the usual questions and routes every call to the right channel — giving your team time for the patient in front of them.

Call in progress

Assistant · Phone Assistant

Bon dia, voldria demanar hora amb la doctora per aquesta setmana.

I tant. Tinc un forat dijous a les 10.30. Li va bé?

Sí, perfecte.

Fet. Li enviaré un recordatori el dia abans. Que vagi bé!

Visita confirmada
What it solves

Designed around how you operate.

Your assistant books appointments, answers common questions and sends reminders, so your team can focus on the consultation.

Appointments & rescheduling

Books, changes and cancels appointments against each practitioner's real availability.

Reminders

Notifies patients about their visits and reduces no-shows without manual work.

Basic triage

Routes calls by reason and directs urgent cases to the right channel.

Schedule management

Shares opening hours and location, and answers outside reception hours.

Any given day

This is how your assistant sounds.

Real everyday moments, resolved without your team dropping what they're doing.

  1. 01

    Peak time at reception

    The waiting room is full and the phone keeps ringing. The assistant books the appointments while your team looks after the person in front of them.

  2. 02

    A reminder the day before

    It notifies each patient about their appointment and offers to reschedule if they can't make it, reducing no-shows.

  3. 03

    A question after hours

    A call at 10 pm asks about opening hours and directions. The assistant answers and has the appointment ready for the next day.

What changes

Less phone, better service.

Your team gets time back, and your customers always find an answer.

  • A calmer reception at peak times
  • Fewer no-shows thanks to reminders
  • Patients answered after hours too
  • Urgent cases routed to the right channel
Clinics

Let's bring your assistant to your clinic.

Book a call and we'll show you a demo with your real use case — no strings attached.